FAQ
1. Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location. You can see available options at checkout.
2. How long does shipping take?
International Express shipping typically takes 5-9 business days. Expedited shipping options are available at checkout for faster delivery.
3. What payment methods do you accept?
We currently accept PayPal only. Other payment methods, such as Visa, Mastercard, and Apple Pay, are coming soon.
4. How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
5. What is your return policy?
We offer a 14-day return policy for all unused items in their original packaging. Please contact our customer service team to initiate a return.
6. If the press-on nails I selected don't fit, can I return or exchange them?
Because these are personal care items, we cannot accept returns due to incorrect sizing. Please double-check your measurements before placing your order to ensure the best fit.
7. What if I don't like the press-on nails I selected?
We accept returns for press-on nails that are brand new and unused. Before returning, please send us a photo showing that the product has not been used. Once confirmed, you may ship the item back. Please note that return shipping costs and a β¬5 handling fee will be your responsibility.
8. How can I contact customer service?
You can reach our customer service team through our contact form, email, or phone. We're here to help with any questions or concerns.
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location. You can see available options at checkout.
2. How long does shipping take?
International Express shipping typically takes 5-9 business days. Expedited shipping options are available at checkout for faster delivery.
3. What payment methods do you accept?
We currently accept PayPal only. Other payment methods, such as Visa, Mastercard, and Apple Pay, are coming soon.
4. How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
5. What is your return policy?
We offer a 14-day return policy for all unused items in their original packaging. Please contact our customer service team to initiate a return.
6. If the press-on nails I selected don't fit, can I return or exchange them?
Because these are personal care items, we cannot accept returns due to incorrect sizing. Please double-check your measurements before placing your order to ensure the best fit.
7. What if I don't like the press-on nails I selected?
We accept returns for press-on nails that are brand new and unused. Before returning, please send us a photo showing that the product has not been used. Once confirmed, you may ship the item back. Please note that return shipping costs and a β¬5 handling fee will be your responsibility.
8. How can I contact customer service?
You can reach our customer service team through our contact form, email, or phone. We're here to help with any questions or concerns.